System Status

RESOLVED: Wednesday, Oct. 29, 2025 15:30 Eastern Time

Resolved for iSolutions

Azure services are still experiencing issues globally but are beginning to recover. iSolutions has completed a failover and all services have been recovered.

All iSolutions services have been failed over and should be operating normally. We are continuing to monitor the global Azure outage and are responding to any additional issues that may arise.

You can follow the Azure outage status here: Microsoft Azure Status Page.

UPDATE: Wednesday, Oct. 29, 2025 15:30 Eastern Time

Resolved for iSolutions

Azure services are still experiencing issues globally. iSolutions has completed a failover and all services should be recovered.

All iSolutions services have been failed over and should be operating normally. We are continuing to monitor the global Azure outage and are responding to any additional issues that may arise.

You can follow the Azure outage status here: Microsoft Azure Status Page.

UPDATE: Wednesday, Oct. 29, 2025 15:20 Eastern Time

Azure services are still experiencing issues globally. iSolutions initiated a failover strategy with services recovering.

You can follow the status here: Microsoft Azure Status Page.

UPDATE: Wednesday, Oct. 29, 2025 14:15 Eastern Time

Azure services are still experiencing issues globally. From Microsoft’s Azure Status page:

Starting at approximately 16:00 UTC, customers and Microsoft services that leverage Azure Front Door (AFD) may have experienced issues resulting in latencies, timeouts and errors. We have confirmed that an inadvertent configuration change as the trigger event for this issue.

Current status:

We have initiated the deployment of our ‘last known good’ configuration. This is expected to be fully deployed in about 30 minutes from which point customers will start to see initial signs of recovery. Once this is completed, the next stage is to start to recover nodes while we route traffic through these healthy nodes.

Customer configuration changes will remain blocked during this time as we work towards mitigation. We will communicate to customers when this block is reverted.

Customers may have experienced problems accessing the Azure management portal. We have failed the portal away from AFD to mitigate the portal access issues. Customers should be able to access the Azure management portal directly, while all portal extensions are working correctly there may be a small number of endpoints that might have a problem loading (i.e. Marketplace).

We do not have an ETA for full mitigation, we will update this communication within 30 minutes, once the deployment is completed.

Customers can consider implementing failover strategies with Azure Traffic Manager, to fail over from Azure Front Door to your origins

This message was last updated at 18:11 UTC on 29 October 2025

You can follow the status here: Microsoft Azure Status Page.

UPDATE: Wednesday, Oct. 29, 2025 13:45 Eastern Time

Azure services are still experiencing issues globally. From Microsoft’s Azure Status page:

Starting at approximately 16:00 UTC, we began experiencing Azure Front Door (AFD) issues resulting in a loss of availability of some services. We suspect that an inadvertent configuration change as the trigger event for this issue.

We are taking several concurrent actions: Firstly, where we are blocking all changes to the AFD services, this includes customer configuration changes as well. At the same time, we are rolling back our AFD configuration to our last known good state. As we rollback we want to ensure that the problematic configuration doesn’t re-initiate upon recovery.

Customers may have experienced problems accessing the Azure management portal. We have failed the portal away from AFD to mitigate the portal access issues. Customers should be able to access the Azure management portal directly, while all portal extensions are working correctly there may be a small number of endpoints that might have a problem loading (i.e. Marketplace).

We do not have an ETA for when the rollback will be completed, but we will update this communication within 30 minutes or when we have an update.

This message was last updated at 17:40 UTC on 29 October 2025

You can follow the status here: Microsoft Azure Status Page.

UPDATE: Wednesday, Oct. 29, 2025 13:17 Eastern Time

Azure services are still experiencing issues. From Microsoft’s Azure Status page:

Starting at approximately 16:00 UTC, we began experiencing Azure Front Door issues resulting in a loss of availability of some services. We suspect that an inadvertent configuration change as the trigger event for this issue. We are taking two concurrent actions where we are blocking all changes to the AFD services and disabling a problematic route that we found to be related to this, and at the same time rolling back to our last known good state.

We have failed the portal away from Azure Front Door (AFD) to mitigate the portal access issues. Customers should be able to access the Azure management portal directly.

We do not have an ETA for when the rollback will be completed, but we will update this communication within 30 minutes or when we have an update.

This message was last updated at 17:14 UTC on 29 October 2025

You can follow the status here: Microsoft Azure Status Page.

UPDATE: Wednesday, Oct. 29, 2025 13:03 Eastern Time

Azure services are still experiencing issues. From Microsoft’s Azure Status page:

Starting at approximately 16:00 UTC, we began experiencing Azure Front Door issues resulting in a loss of availability of some services. In addition. customers may experience issues accessing the Azure Portal. Customers can attempt to use programmatic methods (PowerShell, CLI, etc.) to access/utilize resources if they are unable to access the portal directly. We have failed the portal away from Azure Front Door (AFD) to attempt to mitigate the portal access issues and are continuing to assess the situation.

We are actively assessing failover options of internal services from our AFD infrastructure. Our investigation into the contributing factors and additional recovery workstreams continues. More information will be provided within 60 minutes or sooner.

This message was last updated at 16:57 UTC on 29 October 2025

You can follow the status here: Microsoft Azure Status Page.

UPDATE: Wednesday, Oct. 29, 2025 12:40 PM Eastern Time

From Microsoft’s Azure Status page:

Starting at approximately 16:00 UTC, we began experiencing DNS issues resulting in availability degradation of some services. Customers may experience issues accessing the Azure Portal. We have taken action that is expected to address the portal access issues here shortly. We are actively investigating the underlying issue and additional mitigation actions. More information will be provided within 60 minutes or sooner.

This message was last updated at 16:35 UTC on 29 October 2025

You can follow the status here: Microsoft Azure Status Page.

UPDATE: Wednesday, Oct. 29, 2025 12:34 PM Eastern Time

Some Azure hosted services are beginning to recover. Intermittent outages and full outages with some services remain.

You can follow the status here: Microsoft Azure Status Page.

Some iSolutions services are hosted on Azure and are currently inaccessible due to an outage in Azure.

Systems impacted:

  • Business Central
  • Business Central Admin Center
  • Secure Payments

UPDATE: Wednesday, Oct. 29, 2025 12:26 PM Eastern Time

Microsoft has acknowledged issues with Azure. You can follow the status here: Microsoft Azure Status Page. Users have made more than 19k reports of Azure outage on Down Detector.

Some iSolutions services are hosted on Azure and are currently inaccessible due to an outage in Azure.

Systems impacted:

  • Business Central
  • Business Central Admin Center
  • Secure Payments

Wednesday, Oct. 29, 2025 12:00 PM Eastern Time

Microsoft’s Azure services are experiencing issues and failures. This is causing some iSolutions services to be inaccessible. There are currently no known issues with iSolutions services, however due to Azure failures, some services hosted on Microsoft Azure are inaccessible. We are continuing to monitor this situation and will update this page when further information is known or the issues are resolved.

Systems impacted:

  • Business Central
  • Business Central Admin Center
  • Secure Payments