System Status — Duplicated ACH settlements

iPayments Business Central Extension – Cardpointe Integration

Jul. 3, 2024 2:04 PM EST

Cardpointe has issued a system alert indicating that they are correcting an issue that may have resulted in duplicate ACH settlements for some transactions. Check the current status of Cardpointe here: https://status.cardconnect.com/

Update – Duplicated ACH settlements have been reversed. Secondary issues with ACH returns are now in process.

Duplicated credit card settlements on the First Data North and First Data Omaha processing platforms have been reversed.

Duplicated credit card settlements on the First Data South processing platform are in the process of being reversed.

Invalid batch sequence errors caused some transactions from 6/19 not to settle, resulting in missing funds. The team is actively working on this issue.

Account managers will have full impact lists available by request in the coming days.

We will continue to provide updates as they become available.