The iSolutions Customer Portal is a powerful tool that enables businesses to provide their customers with self-service access to their accounts, orders, invoices, and other important information. The solution is designed to seamlessly integrate with Microsoft Dynamics 365 Business Central, making it easy for businesses to set up and use.
The portal provides customers with a user-friendly interface that they can use to view and manage their accounts. This includes the ability to view orders and order history, track shipments, view and pay invoices, and update their account information.
One of the key benefits of the iSolutions Customer Portal is that it enables businesses to provide their customers with 24/7 access to their accounts. This means that customers can manage their accounts at any time, without needing to contact customer support or wait for business hours.
Another benefit of the customer portal is that it reduces the workload for customer support teams. By providing customers with self-service access to their accounts, businesses can reduce the number of support requests and inquiries, freeing up staff to focus on other tasks.
The portal is also highly secure, with built-in authentication and encryption features to protect customer data. This ensures that customer information is kept safe and secure, reducing the risk of data breaches and other security incidents.
Overall, the iSolutions Customer Portal is an excellent tool for businesses looking to provide their customers with a self-service portal for managing their accounts. Its ease of use, customization options, and security features make it a smart choice for businesses of all sizes. By providing customers with 24/7 access to their accounts, businesses can improve the customer experience, reduce the workload for support teams, and enhance the overall efficiency of their operations.