Unlock Smarter, Faster Collections

Advanced Collections Management

Automate follow-ups, track customer interactions, and reduce overdue balances—right from Dynamics 365 Business Central.

Take Control of Collections and Accelerate Cash Flow

Streamline overdue payments, reduce DSO, and boost your bottom line—all within Dynamics 365 Business Central. iSolutions Advanced Collections Management automates reminders, tracks customer interactions, and empowers your team to collect faster and smarter.

screenshot of collections history

Get Paid On Time, Every Time

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Eliminate Manual Collections Processes

As your company continues to grow, manual processes quickly become unsustainable. Automate reminders, notifications, and customize collections plans. 

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Customized Payment Terms that Fit Your Business

Offer tailored payment schedules that align with your terms for each customer type.

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Proactive Collections to Drive Cash Flow

Stay ahead of overdue invoices with automations and prioritized follow ups.

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Real-Time Visibility into Collections

Easily group and understand all past due invoices by timeframe, customer, or other defined parameter.

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Use Collections Intelligence to Predict Behavior

Gain full visibility into customer payment behavior, aging balances, and collections so you can make better decisions about their account.

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Build Trust with Personalized Outreach

Send branded, customized payment reminders with personal information about each account.

Features and Functionality

Advanced Collections is included in iPayments Basic.

Collection Reminders

Send customers automated reminders for past due invoices with click to pay. Option to include attachments and select variety of templates including collector and delinquent alerts.

Automated Email

Automatically email invoices upon posting, when a credit memo is posted, and include note no. series.

Configurable AR Aging Buckets

Age by due date, posting date, or document date.

Automated Actions

Promise to pay marked complete when invoice is paid, note records added when emails are sent from collections management, email template used when escalating record to alternate collector, and more.

Automated Collections Plans

Automated plan sequence for balance due, delinquency notices, or collections which halts automatically upon payment received.

Assign/Transfer Collectors

Streamline the management of overdue payments by enabling seamless delegation and reassignment of collection tasks.