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April 23, 2024

Customers have more options than ever before. They’re smarter, savvier and know that anything they want to buy is literally at their fingertips. Whether you sell commodities or a service, there’s a competitor vying for your customers at every turn. Differentiating your business from the competition is key and those who are coming out on top are doubling down on customer experience and investing in solutions to help make working with them easier than ever.

A key area of the customer experience is streamlining payment. The expectation of today’s customers have shifted from waiting for paper invoices to hit their mailbox and mailing in a check. Today’s customers expect instant access to invoices and the ability to pay easily and immediately.

iSolutions provides extended functionality to simplify customer payments in Dynamics 365 Business Central and elevate the customer payment experience, giving businesses the leading edge against the competition.

With iSolutions, you can deliver superior customer service and ensure faster payments.

Automatic Reminders: Stay on top of your receivables effortlessly with iSolutions’ Automatic Reminders feature. Set up customized reminders to remind customers about pending payments, helping to ensure prompt settlements while maintaining positive relationships.

Click to Pay: Empower your customers with the ultimate convenience of instant payment through the Click to Pay feature. With just a simple click, customers can swiftly settle invoices, eliminating the hassle of manual processes and enhancing their overall satisfaction with seamless transactions.

Self Service Portal: Offer your customers a self-service hub where they can conveniently manage their accounts and payments with ease. With iSolutions’ Self Service Portal, customers can access invoices, track payment history, and initiate transactions autonomously, enhancing their experience and reducing the burden on your support team.

History View: Gain valuable insights and enhance transparency with the History View feature. Track and review the complete payment history of your customers effortlessly, enabling better decision-making and fostering trust through clear communication and accountability.

Gain a leg up on the competition by making payments easier than ever. If you’re a Dynamics 365 Business Central user already, you can get started with iSolutions for payments today. Reach out to our team to discuss your needs and we’ll get you on your way to faster payments.