Managing National Accounts becomes significantly more complicated when multiple entities, brands, or locations are involved. For organizations using Microsoft Dynamics 365 Business Central with Binary Stream’s Multi-Entity Management application, iSolutions now makes it possible to manage National Accounts across multiple entities while maintaining the flexibility and security businesses need.
Managing National Accounts Across Multiple Entities in Business Central
Many organizations operate under a single corporate structure but manage multiple entities, brands, subsidiaries, or locations independently. For example, a corporation may own several brands, each with its own customers, accounting structure, and operational workflows.
National Accounts from iSolutions allows organizations to establish parent/child customer relationships within Business Central. Combined with Multi-Entity Management, those relationships can now be managed per entity.
For example:
- A parent corporation oversees multiple brands
- Each brand includes multiple customer locations
- These customer relationships can span multiple legal entities
- Individual entities can manage their own customer accounts independently
- At the same time, shared users maintain visibility across the entire organizational structure
This flexibility allows businesses to structure accounts in a way that mirrors how they actually operate.
Security and Visibility Inside Business Central
One of the key advantages of this approach is that users only see the entities and relationships they have permission to access inside Business Central.
That means:
- Users can work within their assigned entities
- Corporate users can access all entities if permissions allow
- Parent/child relationships remain secure and role-based
- Teams avoid unnecessary visibility into unrelated business units
The experience stays fully embedded inside Business Central, eliminating the need for disconnected systems or manual workarounds.
Flexible Payment Processing Across Entities
With iPayments, organizations can also process payments at the entity level.
This means businesses can:
- Accept payments tied directly to a specific entity
- Maintain proper accounting and reconciliation workflows
- Allow authorized users to process cross-entity payments when needed
For organizations managing shared customers across multiple business units, this creates a much smoother payment experience while preserving financial accuracy.
Built for Complex Organizations Running Business Central
As organizations grow, managing customer relationships across entities becomes increasingly difficult using standard ERP structures alone.
By combining National Accounts with Binary Stream’s Multi-Entity Management, businesses gain a more scalable and flexible way to:
- Manage complex customer hierarchies
- Centralize national account relationships
- Maintain entity-specific control
- Simplify payment processing
- Improve visibility across the organization
All while staying fully embedded inside Microsoft Dynamics 365 Business Central. If you’re interested in learning more or seeing a demo, reach out to the iSolutions team.